Terms and Conditions

Cancellation Policy
12 hours notice of cancellation required for all appointments. Notice of less than 12 hours will incur a charge of 50% of the session fee. Notice of less than 3 hours will incur a full payment of the session fee.

Lateness Policy
If the client is late for the session the session will not be extended and will finish at the appointed time. If your trainer is late the additional time will be added on to the end of the session or subsequent session.

Fee Charging Policy
Single sessions can be paid for on the day or in advance. Block bookings need to be paid for in advance but do not need to be booked at once in advance. All sessions must be redeemed within 90 days of purchase. All sums paid are non-refundable. This does not affect your statutory rights.

Your Obligations
It is understood between you and your Trainer that both must commit to your training programme 100% in order for you to achieve results.
You are required to wear appropriate clothing and footwear.
You are required to complete a Physical Activity Readiness Questionnaire (a “PARQ”) before undertaking your first personal training session.
Your Trainer may require a letter of 'medical clearance' from your GP. Please be aware that your GP may charge for providing this letter.
You understand and agree that it is your responsibility to inform the Trainer of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.
If your Trainer requires further medical information from a practitioner, you must provide such details.
You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the Trainer is not responsible, except where the injury was caused by his/her gross negligence or intentional act.
Your Trainer cannot be held liable in any way for undeclared or unknown medical conditions.

Liability
This Liability section applies only to the extent permitted by law. For the avoidance of doubt, the Trainer does not exclude or limit any liability for personal injury (including sickness and death) where such injury results from his/her gross negligence or wilful default, or that of his/her, agents or subcontractors.
The Trainer and/or SpaFitness UK (the “Company”) does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of listed packages and services. The Trainer and/or the Company will use their reasonable effort to correct errors and omissions as quickly as practicable after being notified of them.
The Trainer and the Company do not accept any liability whatsoever for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Company’s website or services purchased from the Trainer and/or the Company or any other damage howsoever caused.
The Trainer and/or the Company will only be liable for direct loss up to a maximum total of the price of the Sessions and/or services purchased by the Client in respect of any claim.
The Trainer shall not be liable for any loss or injury attributable to:
the Client’s fault;
a third party unconnected with the provision of services provided by your Trainer;
or events which your Trainer, nor his/her suppliers or agents could have foreseen or forestalled, even if they had taken reasonable care.
The Trainer is not liable for loss or damage to your property.
The Trainer is not liable if you ignore his/her recommendation, at any time, to seek medical advice.

Intellectual property
Any marketing, educational or other materials, including the Company’s programmes and/or any variations thereto and its nutrition services materials, made available to you will at all times remain the property of the Company and is subject to copyright.
You undertake to use such materials only for your own personal development and not to copy, publish or reproduce any such materials.
All images and graphics used within the website are property of the company and may not be used for commercial purposes.

General
You understand that in the unlikely event of your Trainer being unable to continue your training, for any reason, you can request a full refund from your existing Trainer for any unfulfilled Sessions. The Trainer has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Trainer will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Trainer.
The Trainer may transfer (assign) all or part of this agreement to another trainer or organisation as long as your rights under this agreement are not materially reduced.
You are responsible for keeping all your contact information and marketing preferences up to date with the Trainer. In order to comply with the Data Protection Act 1998, the Trainer will only do what you ask him/her to do, or what you have given him/her permission to do with any personal or sensitive information held about you.
Your training may be filmed or pictures taken for marketing purposes. Your participation in a Session means you consent to photography, filming and sound recording which may include you as a Client and its use in commercial distribution without payment or copyright.
This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.